Sons of Decision
(330) 554-8275
[email protected]

Returns and Refunds Policy

Thank you for shopping at Sons of Decision.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:
– The product was purchased in the last 30 days
– The product is in its original packaging
– The product isn’t used or damaged
– You have the receipt or proof of purchase

To return your product, contact us:
– By phone number: (330) 554-8275
– By email: [email protected]

Send the product with its original packing and the receipt or proof of purchase, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to Sons of Decision. The Sons of Decision address will be shared via e-mail or over the phone when you contact us.

Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Sons of Decision.

Damaged items
If you received a damaged product, please notify us immediately for assistance.

Sale items
Sale items can be refunded.

Digital products

We issue refunds for digital products within 7 days of the original purchase of the product.
We issue refunds for digital products only under the following conditions:
– Product not delivered (if you haven’t received the delivery email from us)
– Download issues (if you experience problems while downloading the product)
– Major defects. All our products are tested properly, but unexpected errors may occur.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

We do not guarantee that our products are fully compatible with any third-party software. We do not issue refunds if our products are incompatible with any third-party software, except for those that may be specified on the page of each product.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
– By phone number: (330) 554-8275
– By email: [email protected]